Now Accepting Founding Members

Your Phone Rings at 2 AM.
You Sleep Through It.

Night Watch is your after-hours crew. It answers calls, knows a frozen pipe from a dripping faucet, and only wakes you when there's real money on the line. No scripts. No call centers. Just coverage that works.

$2,000+
Avg Emergency Job
67%
Won't Leave Voicemail
5 min
Setup Time
01

The Problem You Know Too Well

You didn't get into this trade to answer phones at midnight. But here you are.

☾

You're Running on Empty

Every after-hours ring could be a $2,000 emergency or another spam call. You can't know without answering. So you answer everything. And you're exhausted.

💵

Jobs Are Walking Out the Door

67% of callers won't leave a voicemail. They just call the next name on Google. That emergency job you slept through? Your competitor got it.

📞

Answering Services Don't Get It

Generic call centers read scripts. They don't know a compressor from a condenser. They treat a flooded basement the same as a pricing question.

02

How Night Watch Works

Set it up before dinner. Sleep through the night. Wake up to a summary of what happened—and only get called for the real stuff.

1

Forward Your Line

At 5 PM (or whenever you're done), forward your business line to Night Watch. Takes 30 seconds. Your customers call the same number they always have.

2

Night Watch Handles It

Answers professionally with your business name. Asks the right questions. Knows what's urgent and what can wait. Filters out the spam and tire-kickers.

3

You Get What Matters

True emergency? You get a call immediately. Everything else? Morning summary with full details. Spam? Blocked and forgotten.

Hear Night Watch In Action

A real call. Real customer. Real emergency triage.

The situation: 11:47 PM call from a property manager. Commercial unit down, guests checking in tomorrow. Night Watch identifies it as a true emergency and dispatches immediately.

Everything You Get

✓ 24/7 after-hours call answering
✓ Knows emergency from routine
✓ Instant alerts for true emergencies
✓ Custom greeting with your business name
✓ Complete call logs every morning
✓ Spam and robocall blocking
✓ Works with your existing phone number
✓ No contracts, cancel anytime
03

Why Not a Regular Answering Service?

You've tried them. Or you've heard the horror stories. Here's why Night Watch is different.

 
Night Watch
Typical Answering Service
Knows HVAC & plumbing lingo
✓
✗
Filters real emergencies from routine
✓
✗
Flat monthly rate (no per-minute fees)
✓
✗
Wakes you only for real money
✓
✗
No long-term contracts
✓
✗
Setup in under 5 minutes
✓
✗
04

The Math Is Simple

See how much revenue is slipping through the cracks while you sleep.

You're Losing Roughly
$10,000
per month to missed calls
05

Straight-Up Pricing

No hidden fees. No per-minute charges. No annual contracts. Cancel whenever you want.

Founding Member
Pilot Program
$149 /month

Lock in this rate forever. Only available during pilot. When it's gone, it's gone.

  • Everything in Night Watch
  • Founding rate locked for life
  • Direct line to the team
  • Help shape new features
  • 30-day money-back guarantee
Standard Rate
$299 /month

What everyone pays after the pilot ends.

  • 24/7 after-hours coverage
  • Emergency filtering & alerts
  • Call logs & summaries
  • Spam blocking
  • Email support

Power-Ups

Make Night Watch even smarter. Add any of these to your plan.

The Memory
Night Watch remembers your customers. Equipment history, service contracts, preferences. Greets repeat callers by name and knows their setup.
+$49/mo
The Bulldog
For true emergencies, Night Watch doesn't stop. Text, call, backup contacts—it keeps going until someone responds.
+$49/mo
The Vault
90-day call recordings with searchable transcripts. Great for he-said-she-said, training new hires, or proving your case.
+$29/mo
06

Questions Contractors Ask

How does Night Watch know what's an emergency?

It asks the right questions—what's happening, how urgent, what equipment is involved. A flooded basement at a hotel gets escalated. A "just checking prices" call gets logged for morning. You can customize the rules.

Will callers know they're not talking to a person?

Most can't tell. Night Watch answers naturally, uses your business name, and handles conversations like your best dispatcher would. We've tested it—people think they're talking to your team.

What if I don't respond to an emergency alert?

With the Bulldog add-on, Night Watch keeps trying. Text, then call, then your backup contact. It doesn't stop until someone acknowledges. Without Bulldog, you get text alerts and can respond on your schedule.

Can I change when Night Watch is active?

Absolutely. Forward when you're done for the day, un-forward when you start. Most contractors do 5 PM to 7 AM plus weekends. But you're in control.

Do I need to change my business phone number?

No. You keep your number. Just forward it to Night Watch when you want coverage. Your customers call the same number they always have.

What's the catch with the founding member rate?

No catch. We're building this with real contractors and want feedback. In exchange, you get half-price for life. When the pilot spots fill up, the rate goes to $299. If it's not for you, cancel anytime.

Built in Knoxville,
for Knoxville

KnoxCalls started with a simple observation: local contractors were losing sleep and losing jobs to missed after-hours calls. The big answering services didn't get the trades. And voicemail was costing real money.

So we built Night Watch—an after-hours crew that actually understands HVAC, plumbing, and refrigeration. That knows what's urgent and what's not. That works as hard as you do.

We're based here. We answer to you. And we're not going anywhere.

KnoxCalls
07

Join the Founding Members

Limited Spots at $149/mo

We're accepting a small group of East Tennessee HVAC, plumbing, and refrigeration contractors for our pilot program. You get Night Watch at half price—locked in forever. We get your feedback to make it better.

3 founding spots left

30-Day Money-Back Guarantee. Try Night Watch for a full month. If it's not saving you time and catching calls, we'll refund every penny. No questions, no hassle.

Apply for the Pilot